Payments

Tracking payments and deposits
You've setup your teams, parents have signed up and paid through Groundwork and now you want to know that all your money is accounted for. This guide w...
Mon, 18 May, 2020 at 11:48 AM
Managing Check and Cash Payments
When you've received a check or cash payment from a parent, you can deposit it in your Groundwork bank account and apply that to a player by reconcilin...
Sun, 2 Aug, 2020 at 4:04 PM
Groundwork Payment Statuses
Below is a list of payment statuses used by Groundwork, along with an explanation as to when each of them is used. Keep in mind that a single payment item m...
Mon, 18 May, 2020 at 11:49 AM
Deposit a Check to Your Groundwork Account
For a check deposit, the check must be made payable to the club’s legal name. How to make a Mobile Deposit Sign in to your Groundwork account. Go ...
Sun, 2 Aug, 2020 at 3:14 PM
What does Awaiting Approval mean?
You may see the badge "Awaiting Approval" next to a player name or payment. This means that a change or addition has been made to the player'...
Mon, 18 May, 2020 at 11:59 AM
Deposit Cash to Your Groundwork Account
Here are a few ways you can deposit a cash payment to your Groundwork account. Deposit through the GreenDot Network Deposit with a cashier’s check Ex...
Sun, 2 Aug, 2020 at 2:42 PM
Payment Processing Times
One of the most common questions we get is how long it takes to receive the money collected through Groundwork. Card Processing Times Cards typically t...
Mon, 18 May, 2020 at 12:05 PM
Reconciling Mobile and Cash Deposits
If you have deposited a check or cash from a parent, you will want to reconcile it on Groundwork as soon as is it available for reconciliation. Once any dep...
Sun, 2 Aug, 2020 at 4:20 PM
How do I issue a refund?
You can refund a payment by following these steps: Go to the player page who you want to make the refund for Click the dropdown arrow to the right of t...
Tue, 14 Apr, 2020 at 8:15 PM
How do I Add/Edit Payments Mid Season (after Payment Schedule is Published)?
You can add and edit payments after the payment schedule is published and after parents have signed up. If you want to add/edit payments for the entire ...
Mon, 18 May, 2020 at 11:56 AM
For banking assistance or cardholder inquiries, please e-mail [email protected] For all other inquiries, e-mail [email protected]