This is really common! Separate parents usually want to split payments between them and not be responsible for the other parent.
Here's how we recommend you do it in Groundwork.
- Talk to the parents and agree how payments will be split. Do they each want to pay half of every payment? Or, do they want to alternate payments?
- Add two versions of the player to the team. For example, "Johnny Jones - Mom" with mom's email and "Johnny Jones - Dad" with dad's email. Then customize each player's payments. You can delete payments or edit each payment amount.
- Send the invitations to each parent and let them know they each need to sign up and are responsible for their own payments.