If you are a Groundwork debit card holder and have questions regarding the following, reach out to our financial banking partner, Synapse.


  • Transactions and transfers
  • ATM access
  • Access to funds
  • File a dispute
  • Change your pin
  • Bank account settings


Synapse Support Contact

Email: [email protected]

Phone: (844) 922-0922


Synapse Support Hours

Monday - Friday: 6AM - 6PM PST 

Saturday - Sunday: 8:30AM - 5PM PST