Groundwork Help

Intro to Groundwork 0

Guide to Getting Started 9

• Getting Started Guide
• How does Groundwork work for organizations?
• How to Set Up for Volleyball Season on Groundwork
• How can I add a Financial Commitment Agreement?
• How does my organization get paid?

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Groundwork Banking for Club Owners 2

• Debit Card FAQs for Club Owners
• Cancel a Groundwork Bank Account

Team Treasurers and Assistants 15

• Overview of Groundwork for Team Assistants
• Getting Started as a Team Treasurer
• Team Assistant Signup FAQs
• Team Assistant Debit Card FAQs
• Bulk Adding Players

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My Groundwork Debit Card 6

• Overview: How your Groundwork debit card works
• ATM Access
• Groundwork Cardholder Issues
• How to Change Your PIN
• Report a Lost or Stolen Card

See all 6 articles

Setting Up Teams and Players 14

• Getting players signed up: Email Invites vs. Link Signup
• How do I Email Parents?
• How do I use JotForm with Groundwork?
• How do I change a player's name?
• How do I export a roster of players?

See all 14 articles

Payments 14

• Tracking payments and deposits
• Managing Check and Cash Payments
• Groundwork Payment Statuses
• Deposit a Check to Your Groundwork Account
• What does Awaiting Approval mean?

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Reporting and Exporting 3

• Understanding the Reporting Feature
• How do I view transfers out from my club bank account?
• How does QuickBooks export work?

Miscellaneous 0

Budgeting and Spending 1

• Guide to Using Bill Pay

Guide to Getting Started 5

• What is Groundwork and how does it work?
• I received a link from my team organizer. How do I sign up?
• I received an email invitation. How do I sign up?
• Where do I find my account and routing numbers?
• I can't complete sign-up.

My Account Settings 5

• How do I reset my password?
• How do I change my email address?
• E-mails are not showing up. How do I find them?
• I forgot my password, what should I do?
• I never set a password when I signed up. How do I get back in?

My Team 1

• I want to be removed from the team. What do I do?

My Payments 9

• I need to change the payment amount or due date. What do I do?
• How do I stop (or restart) a payment?
• Groundwork Payment Statuses for Parents
• Payment failures. What they mean and how to fix them.
• How can I pay now?

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2020 3

• Product Update - February 2020
• Product Updates - March 2018
• Product Updates - December 2017

2019 6

• Product Update - September 2019
• Product Update 2 - August 2019
• Product Update - August 2019
• Product Update - March 2019
• Product Update - February 2019

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En Español 10

• Fallas de pago. Qué significan y cómo solucionarlas.
• Mi pago dice que está procesando. ¿Qué significa eso?
• ¿Cómo apruebo nuevos pagos?
• Nunca establecí una contraseña cuando me registré. ¿Cómo inicio sesión de nuevo?
• ¿Cómo puedo restablecer mi contraseña?

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Legal Resources 2

• Groundwork Security and PCI Compliance
• Legal Resources