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Knowledge base
General
Archived Articles
1
Tracking payments and deposits
For Club Organizers
Guide to Getting Started
8
Getting Started Guide
What documents do I need to sign up for Groundwork?
How does Groundwork work for organizations?
How to Set Up for Volleyball Season on Groundwork
How can I add a Financial Commitment Agreement?
See all 8 articles
Groundwork Banking for Club Owners
2
Debit Card FAQs for Club Owners
Cancel a Groundwork Bank Account
Team Treasurers and Assistants
14
Overview of Groundwork for Team Assistants
Getting Started as a Team Treasurer
Team Assistant Signup FAQs
Bulk Adding Players
Allowing Two Parents to Pay Separately for One Player
See all 14 articles
My Groundwork Debit Card
7
Overview: How your Groundwork debit card works
Team Assistant Debit Card FAQs
ATM Access
Groundwork Cardholder Issues
How to Change Your PIN
See all 7 articles
Setting Up Teams and Players
14
Getting players signed up: Email Invites vs. Link Signup
How do I Email Parents?
How do I use JotForm with Groundwork?
How do I change a player's name?
How do I export a roster of players?
See all 14 articles
Payments
13
Managing Check and Cash Payments
Groundwork Payment Statuses
Deposit a Check to Your Groundwork Account
What does Awaiting Approval mean?
Deposit Cash to Your Groundwork Account
See all 13 articles
Reporting and Exporting
3
Understanding the Reporting Feature
How do I view transfers out from my club bank account?
How does QuickBooks export work?
Budgeting and Spending
1
Guide to Using Bill Pay
For Parents
Guide to Getting Started
5
What is Groundwork and how does it work?
I received a link from my team organizer. How do I sign up?
I received an email invitation. How do I sign up?
Where do I find my account and routing numbers?
I can't complete sign-up.
My Account Settings
6
How do I reset my password?
How do I change my email address?
E-mails are not showing up. How do I find them?
I forgot my password, what should I do?
I never set a password when I signed up. How do I get back in?
See all 6 articles
My Payments
9
I need to change the payment amount or due date. What do I do?
How do I stop (or restart) a payment?
Groundwork Payment Statuses for Parents
Payment failures. What they mean and how to fix them.
How can I pay now?
See all 9 articles
Product Updates
2020
3
Product Update - February 2020
Product Updates - March 2018
Product Updates - December 2017
2019
6
Product Update - September 2019
Product Update 2 - August 2019
Product Update - August 2019
Product Update - March 2019
Product Update - February 2019
See all 6 articles
En Español
En Español
10
Fallas de pago. Qué significan y cómo solucionarlas.
Mi pago dice que está procesando. ¿Qué significa eso?
¿Cómo apruebo nuevos pagos?
Nunca establecí una contraseña cuando me registré. ¿Cómo inicio sesión de nuevo?
¿Cómo puedo restablecer mi contraseña?
See all 10 articles
Legal Resources
Legal Resources
2
Groundwork Security and PCI Compliance
Legal Resources
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