Organizers

Using Groundwork to collect online payments and have questions? Look no further.

Aaron avatar Bill Lennon avatar Katie Simon avatar
39 articles in this collection
Written by Aaron, Bill Lennon, and Katie Simon
Setting up Groundwork

Getting players signed up: Email Invites vs. Link Signup

This guide will help you choose which is right for you.
Bill Lennon avatar
Written by Bill Lennon
Updated over a week ago

Add Groundwork to Your Website

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Written by Bill Lennon
Updated over a week ago

Tips and Tricks for Creating a lot of Teams

Bill Lennon avatar
Written by Bill Lennon
Updated over a week ago

Bulk Adding Players

Quickly add several players to a team by copying the list from a spreadsheet. This guide will show you how.
Bill Lennon avatar
Written by Bill Lennon
Updated over a week ago

How do I use JotForm with Groundwork?

Use JotForm with Groundwork for a seamless signup-to-pay process for tryouts.
Katie Simon avatar
Written by Katie Simon
Updated over a week ago

Allowing Two Parents to Pay Separately for One Player

Learn how to set up individual payment schedules for separated parents.
Bill Lennon avatar
Written by Bill Lennon
Updated over a week ago

An introduction to Groundwork for Team Assistants

This guide is for team managers, treasurers and assistants who have been invited to Groundwork by the club to help manage a team.
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Written by Bill Lennon
Updated over a week ago

Video Tutorial Series for Team Assistants

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Written by Bill Lennon
Updated over a week ago

How do I set up a team bank account?

This guide will walk you through the process of setting up a bank account for an individual team.
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Written by Bill Lennon
Updated over a week ago

Guide to closing out your season

Here's what to do with teams when your season has ended and you're getting ready for next season.
Bill Lennon avatar
Written by Bill Lennon
Updated this week
FAQ

Add Existing Players to a New Team

Quickly add existing players to a team. This guide will show you how.
Aaron avatar
Written by Aaron
Updated over a week ago

How do upfront discounts work?

The “upfront discount” allows you to offer a financial incentive to encourage parents to pay their fees for the entire season upfront.
Aaron avatar
Written by Aaron
Updated over a week ago

How does the sign-up agreement work?

Learn how to add a custom agreement to the parent sign-up flow.
Aaron avatar
Written by Aaron
Updated over a week ago

I entered the wrong parent email. How do I change it?

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Written by Bill Lennon
Updated over a week ago

How do I add a team assistant?

You can add team assistants to help manage teams
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Written by Bill Lennon
Updated over a week ago

How do I setup a team for autopay?

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Written by Bill Lennon
Updated over a week ago

How do I customize payments for a player?

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Written by Bill Lennon
Updated over a week ago

How do I Add/Edit Payments Mid Season (after Payment Schedule is Published)?

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Written by Bill Lennon
Updated over a week ago

How do I issue a refund?

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Written by Bill Lennon
Updated over a week ago

How does Groundwork work for organizations?

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Written by Bill Lennon
Updated over a week ago

How does my organization get paid?

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Written by Bill Lennon
Updated over a week ago

What does Awaiting Approval mean?

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Written by Bill Lennon
Updated over a week ago

Fees for chargebacks, bounced checks and other not-so-fun stuff

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Written by Bill Lennon
Updated over a week ago

How do I change a player's name?

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Written by Bill Lennon
Updated over a week ago

Removing a player from a team

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Written by Bill Lennon
Updated over a week ago

How to enable link signup

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Written by Bill Lennon
Updated over a week ago

How do I reset my password?

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Written by Bill Lennon
Updated over a week ago

How do I track or record an offline payment?

Cash or check payments can be recorded via the player’s page
Katie Simon avatar
Written by Katie Simon
Updated over a week ago

How do I edit or delete an offline payment?

Payments made offline by cash or check can be edited or deleted via the player’s page
Katie Simon avatar
Written by Katie Simon
Updated over a week ago

How does QuickBooks export work?

Bill Lennon avatar
Written by Bill Lennon
Updated over a week ago

How do I move/transfer a player to a different team?

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Written by Bill Lennon
Updated over a week ago

Groundwork Payment Statuses

This guide explains the meaning of each payment status.
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Written by Bill Lennon
Updated over a week ago

Groundwork Payment Types

This article describes the different types of payments that can be made into and out of your Groundwork account.
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Written by Bill Lennon
Updated over a week ago

Payment Processing Times

Wondering how long it will take for a payment to process? Check out this guide.
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Written by Bill Lennon
Updated over a week ago

Understanding Groundwork's Reporting Feature

This guide will help you understand the Reports produced by Groundwork in the Reporting page.
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Written by Bill Lennon
Updated over a week ago

What can team assistants do?

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Written by Bill Lennon
Updated over a week ago

What is Link Signup and how does it work?

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Written by Bill Lennon
Updated over a week ago